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Privacy Policy

Privacy Policy

PrintingRay.com is committed tomaintaining the confidentiality of our customers. We do not share, sell, or otherwisedisclose information about our clients to any other party except as required toprocess and ship purchases.

Information Collection

PrintingRay is the sole owner of theinformation collected on http://www.PrintingRay.com. PrintingRaycollects information from our users at several different points on our website.We use this information to improve the customer experience.


In order to use My PrintingRay, a usermust first complete the registration form. During registration a user isrequired to give a name and email address. We use this information to contactthe user about our services even if they have not placed an order.


We request information from the user onour order form. A user must provide contact information (such as name, emailand shipping address) and financial information (such as credit card number andexpiration date). This information is used for credit card authorization and tofill customer’s orders. If we have trouble processing an order, the informationis used to contact the user.


A cookie is a piece of data stored onthe user’s computer tied to information about the user. We use persistentcookies. A persistent cookie is a small text file stored on the user’s harddrive for an extended period of time. Persistent cookies can be removed byfollowing Internet browser help file directions.

Cookies are used by both the My PrintingRay and the PrintingRay order sectionin order to uniquely identify users, associate user files with orders, and toenable the shopping basket. Our site cannot be used with cookies turned off.

Log Files

Like most standard website servers, weuse log files. This includes internet protocol (IP) addresses, browser type,internet service provider (ISP), referring/exit pages, platform type, date/timestamp, and number of clicks to analyze trends, administer the site, trackusers’ movement in the aggregate, and gather broad demographic information foraggregate use. This data is not linked to personally identifiable information.

Communications from the Site

Special Offers and Updates:
Established members will occasionally receive information on products,services, special deals, and a newsletter. Out of respect for the privacy ofour users we present the option to not receive these types of communications.If you do not wish to receive future emails, send an email remove@printingray.com

Customer Service

We communicate with users on a regularbasis to provide requested services. Both our production and customer servicestaff use email and phone information to communicate with customers aboutissues pertaining to their orders.

Legal Disclaimer

Though we make every effort to preserveuser privacy, we may need to disclose personal information when required by lawhere in we have a good-faith belief that such action is necessary to complywith a current judicial proceeding, a court order or legal process served onour website.

Third Party Intermediaries

We use an outside shipping company toship orders, and a credit card processing company to bill users for goods andservices. These companies do not retain share, store or use personallyidentifiable information for any secondary purposes.

Business Transitions

If PrintingRay should go through abusiness transition, such as a merger, acquisition by another company or saleof a portion of its assets, users’ personal information will, in mostinstances, be part of the assets transferred. If as a result of the businesstransition, the users’ personally identifiable information is to be used in amanner different room that stated at the time of collection they will be givenchoice consistent with our notification of changes section.


Our users are given the opportunity to‘opt-out’ of having their information used for purposes not directly related toour site at the point where we ask for information. Users who no longer wish toreceive our newsletter and promotional communications may opt-out of receivingthese communications by replying to unsubscribe in the subject line in theemail or email us at remove@printingray.com


Our sites may contain links to othersites. Please be aware that we are not responsible for the privacy practices ofsuch other sites. We encourage our users to be aware when they leave our siteand to read the privacy statements of each and every website that collectspersonally identifiable information. This privacy statement applies solely toinformation collected by this website.

Supplementation of Information

Notification of Changes
If we decide to change our privacy policy, we will post those changes to this privacystatement on the homepage and other places we deem appropriate so our users arealways aware of what information we collect, how we use it, and under whatcircumstances, if any, we disclose it. We will use information in accordancewith the privacy policy under which the information was collected.

If, however, we are going to use users’ personally identifiable information in amanner different from that stated at the time of collection we will notify usersvia email. Users will have a choice as to whether or not we use their informationin this different manner.

If customers have opted out of all communication with the site, or deleted/deactivatedtheir account, then they will not be contacted, nor will their personalinformation be used in this new manner. In addition, if we make any materialchanges in our privacy practices that do not affect user information alreadystored in our database, we will post a prominent notice on our websitenotifying users of the change.